Terms of Service

These terms

These terms govern use of this website and set out the general basis on which PULSE provides advisory and placement services. Individual engagements are governed by a separate written agreement, which takes precedence over anything on this page where the two differ.

Using this website

Content on this site is provided for general information. It does not constitute advice, an offer, or a guarantee of any particular outcome. PULSE takes care to keep the site accurate but does not warrant that it is complete or current at all times.

All content, wording, design and branding on this site belongs to PULSE and may not be copied or reproduced without permission.

Advisory services

Scope, timeline, deliverables and fees are agreed in writing before work begins. Advisory work is provided on a best-efforts professional basis. Recommendations are made in good faith on the information available. Decisions taken by the client, and their consequences, remain with the client.

Either party may end an engagement by giving 14 days written notice. Work completed and expenses properly incurred up to that point remain payable.

Placement services

Placement terms are confirmed in writing before a search begins and cover the fee, how it is calculated, and when it becomes payable.

• Fees. Calculated as an agreed percentage of the candidate's first-year total remuneration, or as a fixed fee where agreed in advance. The fee is invoiced on the candidate's acceptance of a written offer and is payable within 14 days of invoice.
• Guarantee. If a placed candidate leaves or is dismissed for reasons of performance within 12 weeks of their start date, PULSE will carry out one replacement search at no further fee, provided all invoices have been paid in accordance with these terms.
• Introductions. Candidate details are provided in confidence and for the client's own consideration. If a candidate introduced by PULSE is engaged by the client, or by an associated company or third party to whom the client passed the details, within 12 months of introduction, the full fee applies.
• Retained searches. Fees are staged across commencement, shortlist and completion, as set out in the engagement letter.
• Withdrawal. If a client withdraws a role after a search has begun, work completed to that point is chargeable on the basis set out in the engagement letter.

Candidates

There is never any charge to a candidate at any stage. Information provided is handled in line with the Privacy Policy, and details are never sent to a client without the candidate's agreement.

Client obligations

Clients agree to provide accurate information about a role and its terms, to notify PULSE promptly when an offer is made or accepted, and to carry out their own final checks on references, qualifications, right to work and any regulatory requirements applying to the position.

Confidentiality

Information shared by clients and candidates is treated as confidential and used only for the purpose for which it was provided. Confidentiality continues after an engagement ends. Non-disclosure agreements are entered into as standard where requested.

Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Subject to that, PULSE's total liability in connection with any engagement is limited to the fees paid for that engagement. PULSE is not liable for indirect or consequential loss, including loss of profit, business, goodwill or opportunity, and is not liable for any act or omission of a candidate once engaged by a client.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Contact

Questions about these terms: hello@pulse-consult.com